Frequently Asked Questions

shoe.lk is Sri Lanka's #1 footwear price comparison marketplace. We let you compare prices from multiple verified sellers across the island so you always get the best deal.

Completely free for shoppers. You can browse, compare prices and contact sellers at no cost.

We're proudly based in Colombo 3, Sri Lanka. Made with ❤️ for Sri Lankans.

Call or WhatsApp us on 078 846 6566, or email [email protected].

Each product page shows all verified sellers who stock that item, along with their prices. You can compare and click through to contact the seller directly via WhatsApp or phone.

No — shoe.lk is a comparison platform. You contact the seller directly to complete your purchase. This keeps things simple and gives you full control.

Yes. Every seller on shoe.lk goes through a manual approval process before their listings go live. We check their business details and product authenticity.

We take authenticity seriously. If you suspect a seller is listing counterfeit goods, report it to us immediately at [email protected] and we will investigate.

Returns are handled directly between you and the seller. We recommend confirming the seller's return policy before purchasing.

Register as a vendor at /auth/vendor-register. Once approved, you can list your products and start reaching thousands of shoppers.

Basic listings are free. We offer featured placement options for sellers who want more visibility. Contact us for pricing.

We review all vendor applications within 1–2 business days. You'll receive an email once your account is approved.

Yes — there's no limit on the number of products you can list once your account is approved.